The Support Agent provides instant, accurate answers to customer queries by searching your knowledge base and documentation. It handles common questions autonomously while seamlessly escalating complex issues to human agents with full context.
Discover how teams use the Support Agent to solve real-world challenges
Deploy a chatbot that answers common questions instantly, reducing ticket volume and improving customer satisfaction.
Provide human agents with suggested responses and relevant knowledge articles to handle queries faster and more consistently.
Automatically classify, prioritize, and route incoming tickets to the right team with extracted key information.
Get started with the Support Agent in just four simple steps
Connect your help center, documentation, and FAQs to build the agent's knowledge.
Set up the agent on your website, mobile app, email, or messaging platforms.
Configure when and how to escalate to human agents, including context handoff.
Review conversations, mark correct answers, and continuously improve accuracy.
Connect with your existing tools and workflows
Deploy the Support Agent today and transform how your team works